Because the pharmacist-in-charge for Amazon Pharmacy in Phoenix, Arizona, Andrew Vo leads a crew dedicated to creating it simpler and extra inexpensive for purchasers to entry the drugs they want.
“Everybody ought to be capable of entry their prescription drugs in a clear, inexpensive, and handy manner,” mentioned Vo. “I do know the work we’re doing might help folks handle their drugs extra seamlessly, and that evokes me day-after-day.”
Amazon Pharmacy is a full-service, digital pharmacy that gives a variety of medicines at inexpensive costs and entry to 24/7 help from licensed pharmacists, like Vo. Prospects can fill or refill prescriptions on-line and have their drugs shipped on to their properties—no have to journey to a bodily pharmacy and wait in line. The service additionally gives upfront pricing, so prospects know the way a lot their medicine prices earlier than they place an order. As well as, a brand new Prime member profit referred to as RxPass gives choices to subscribe and save on prescriptions.
We caught up with Vo, who’s a well being care skilled and a proficient singer, to search out out what it’s wish to work as an Amazon pharmacist. Right here’s what we discovered:
What does a typical workday seem like for you?
My shift seems to be just a little totally different every day. What stays fixed is that I take delight in guaranteeing every prescription medicine that leaves our pharmacy is true for every buyer’s wants.
What does a pharmacist do?
It’s a pharmacist’s job to grasp and talk to prospects tips on how to take their medicine and the way it may work together with different drugs, nutritional vitamins, or dietary supplements. As a result of we’re a digital pharmacy, Amazon Pharmacy has a pharmacist on name 24/7 to reply your questions. As medicine specialists, we are able to let you know tips on how to retailer your medicine, describe potential unintended effects, and supply instruments for managing a prescription routine.
What evokes you at work?
Pharmacists play an vital position within the well being care group. Amazon Pharmacy is in a singular place to carry wide array, low pricing, and handy supply to prospects. I’m excited by this innovation within the well being care house.
What do you assume the pharmacy expertise will seem like 10 years from now?
I feel prospects will proceed to anticipate extra transparency, higher costs, and entry to prescriptions in a manner that matches their way of life. As a millennial, I respect the flexibleness of connecting nearly with a pharmacist and seeing the price of one thing on-line earlier than I buy a medicine, and skipping a visit to the pharmacy. I do know Amazon will maintain innovating to interrupt down irritating limitations—like excessive costs and lack of understanding.
What’s one thing you assume everybody ought to learn about Amazon Pharmacy?
The truth is many individuals dwell in well being care deserts, which might restrict their entry to care. Prospects of Amazon Pharmacy have entry to a variety of medicines, delivered free to their door, in all 50 states. Should you’re not feeling nicely, not having to drive to a pharmacy may be an unimaginable comfort and a weight lifted off your shoulders. And also you’ll know precisely what you would want to pay earlier than deciding the place you buy your medicine. We settle for most insurance coverage, and we’ve low out-of-pocket pricing for Prime members.
With the Amazon Prime prescription financial savings profit, Prime members can save up to 80% off generic and 40% off brand-name medications when paying with out insurance coverage.* Prime members even have the choice to join the RxPass subscription, a brand new Prime membership profit from Amazon Pharmacy that gives eligible sufferers inexpensive entry to generally prescribed generic drugs that deal with greater than 80 widespread well being circumstances for a $5 per 30 days price.**
What tip would you share with prospects?
The comfort of with the ability to discuss to a pharmacist outdoors of conventional hours could make all of the distinction. You possibly can ask questions in regards to the drugs you’re taking, in addition to any nutritional vitamins or dietary supplements. Well being care is consistently evolving, and there could also be new drugs accessible or higher pricing on the same medicine. Moreover, it’s useful to maintain your prescriptions on the identical pharmacy, so your pharmacist has a complete view of your medicine historical past.
What was your dream job rising up? Did you at all times wish to be a pharmacist?
I wished to be a singer, really! I dreamed of occurring excursions and reaching folks by music. That connection is a part of what led me to my well being care profession. Music is common. It touches many individuals and might affect folks even not directly. I discover the identical which means in being a pharmacist, as a result of I’m capable of assist prospects with actual points and affect folks’s well being in a constructive manner.

What’s one thing most individuals don’t learn about you?
I used to be a contestant on American Idol a few years in the past. I even made it to the second spherical, however my auditions have been by no means aired on TV. I sang “Rolling within the Deep” by Adele and Stevie Surprise’s “Superstition.” I nonetheless like to sing, and you may normally discover me belting out some Bruno Mars.
What’s the most rewarding half about being an Amazon pharmacist?
The constructive affect on folks’s lives. Every single day, I get to assist prospects obtain the drugs they want—I really feel fortunate to get to take action!
Be taught extra about Amazon Pharmacy.
*Common financial savings primarily based on utilization and Inside Rx information as in comparison with money costs. Common financial savings for all generics are 78% and 37% for choose model drugs. Restrictions apply.
**RxPass isn’t insurance coverage. Different phrases and restrictions apply; subscribers can cancel any time, see RxPass terms of use.